ADG Pharmacy Training

Lesson 1 • Regulatory and Ethical Framework

Introduces governing bodies, licensing requirements, and ethical obligations in pharmacy practice. Establishes compliance mindset before operational training begins.

Lesson 2 • Medicine Nomenclature and Classification

Covers generic, brand, and chemical medicine naming conventions alongside therapeutic class groupings. Enables accurate product identification throughout dispensing tasks.

Lesson 3 • Pharmacy Workspace Orientation

Maps physical and digital pharmacy environments including dispensing counters, storage zones, and software interfaces. Prepares staff for safe, efficient daily navigation.

Lesson 1 • Common Prescription Abbreviations

Decodes Latin-based and modern shorthand used in prescriptions. Reduces transcription errors by building fluency in clinical shorthand.

Lesson 2 • Identifying and Resolving Prescription Errors

Trains recognition of incomplete, forged, or clinically inconsistent prescriptions. Establishes escalation protocols to protect patient safety.

Lesson 3 • Prescription Data Entry Workflow

Walks through entering prescription data into pharmacy management software accurately and efficiently. Connects correct interpretation to downstream dispensing accuracy.

Lesson 1 • Packaging and Final Verification

Covers child-resistant packaging rules, final pharmacist check handoff, and bagging standards. Completes the dispensing cycle before patient pickup.

Lesson 2 • Dispensing Label Requirements

Details mandatory label elements, auxiliary label selection, and patient-readable language standards. Connects labeling accuracy to patient adherence and safety.

Lesson 3 • Counting and Measuring Techniques

Teaches manual tablet counting, liquid measurement, and unit-of-use packaging methods. Ensures dispensed quantities match prescribed amounts precisely.

Lesson 1 • Medication Error Classification

Defines error types from prescribing through administration using standardised taxonomy. Builds shared language for reporting and analysis across the pharmacy team.

Lesson 2 • Error Reporting and Root Cause Analysis

Guides staff through internal incident reporting and basic root cause analysis techniques. Transforms errors into systemic improvements rather than individual blame.

Lesson 3 • High-Alert Medications Management

Identifies medicine categories requiring heightened precautions and details specific handling protocols. Reduces harm potential from the most dangerous medication classes.

Lesson 1 • Dose and Dosage Calculations

Applies ratio-proportion and formula methods to calculate single doses and daily dosage regimens. Directly supports prescription verification and patient counselling accuracy.

Lesson 2 • Days Supply and Quantity Calculations

Calculates days supply for tablets, liquids, inhalers, and topicals from prescription directions. Ensures insurance billing accuracy and appropriate repeat dispensing timing.

Lesson 3 • Concentration and Dilution Calculations

Covers percent strength, ratio strength, and dilution equations for compounded and reconstituted products. Prepares students for compounding and IV preparation tasks.

Lesson 4 • Measurement Systems and Conversions

Reviews metric, apothecary, and household measurement systems with conversion factors. Provides the numerical foundation for all subsequent calculation types.

Lesson 1 • Automated Dispensing and Technology

Operates automated dispensing cabinets and inventory management software for restocking and auditing. Integrates technology into efficient, accurate inventory workflows.

Lesson 2 • Medicine Storage Requirements

Details temperature, light, and humidity storage conditions for medicine categories including refrigerated and frozen products. Preserves medicine potency and patient safety.

Lesson 3 • Receiving and Verifying Medicine Orders

Covers invoice reconciliation, quantity verification, and cold-chain integrity checks upon delivery. Prevents entry of incorrect or compromised products into active inventory.

Lesson 4 • Controlled Substance Inventory Controls

Applies regulatory requirements for ordering, receiving, storing, and reconciling controlled substances. Maintains compliance with diversion-prevention standards.

Lesson 1 • Sterile Product Preparation

Applies aseptic technique to prepare IV admixtures, syringes, and total parenteral nutrition products. Connects cleanroom skills to finished sterile product accuracy.

Lesson 2 • Cleanroom and Aseptic Technique

Establishes cleanroom behaviour, garbing procedures, and hand hygiene standards for sterile environments. Prevents microbial contamination of sterile preparations.

Lesson 3 • Quality Assurance in Compounding

Implements end-product testing, environmental monitoring, and batch documentation for compounded preparations. Ensures consistent quality and regulatory compliance.

Lesson 4 • Compounding Regulatory Standards

Introduces quality standards governing non-sterile and sterile compounding environments and documentation. Establishes the compliance framework before hands-on preparation begins.

Lesson 1 • Side Effects and Drug Interaction Counselling

Educates patients on common adverse effects, drug-drug interactions, and when to seek medical attention. Empowers patients to self-monitor and report concerns promptly.

Lesson 2 • Adherence Support Strategies

Implements motivational interviewing, pill organisers, repeat dispensing synchronisation, and reminder tools to improve adherence. Addresses barriers that prevent patients from completing therapy.

Lesson 3 • Interprofessional Collaboration

Defines pharmacy's role within the healthcare team and protocols for communicating with prescribers and nurses. Strengthens clinical outcomes through coordinated care.

Lesson 4 • Principles of Patient Communication

Applies health literacy principles, plain language, and active listening to pharmacy interactions. Establishes communication competency as the foundation for counselling tasks.