Patient Transport Course

Lesson 1 • Role and Scope of Service

Defines ambulance taxi as scheduled, non-emergency patient transport distinct from emergency response. Anchors all subsequent training in a clear professional identity.

Lesson 2 • Regulatory and Compliance Overview

Introduces licensing, certification, and transport regulations governing non-emergency medical vehicles. Connects compliance awareness to daily operational decisions.

Lesson 3 • Communication Fundamentals

Teaches clear verbal and written communication with dispatchers, patients, and facilities. Effective communication underpins safe, coordinated transport throughout the course.

Lesson 1 • Equipment Inventory and Readiness

Covers required onboard equipment, expiration checks, and restocking procedures. Ensures every transport begins with fully functional, compliant supplies.

Lesson 2 • Ambulance Taxi Vehicle Anatomy

Surveys the structural and mechanical components unique to patient transport vehicles. Understanding vehicle layout supports safe loading, unloading, and equipment access.

Lesson 3 • Pre-Trip Inspection Procedures

Provides a systematic walk-around and functional check routine before every shift. Consistent inspection prevents mechanical failures during patient transport.

Lesson 1 • Adverse Conditions and Night Driving

Prepares drivers for reduced-visibility and low-traction environments. Adapting technique to conditions prevents incidents in challenging operational scenarios.

Lesson 2 • Defensive Driving Principles

Introduces the mindset and core techniques of anticipatory, hazard-aware driving. These principles form the behavioural foundation for all driving modules.

Lesson 3 • Driving with Patients Onboard

Addresses how patient condition and comfort must influence driving decisions. Smooth operation reduces patient injury risk and improves transport outcomes.

Lesson 4 • Route Planning and Navigation

Covers selecting efficient, accessible routes and using navigation tools effectively. Good route planning reduces trip time and avoids hazards for vulnerable patients.

Lesson 1 • Bloodborne and Airborne Pathogen Protocols

Addresses exposure risks, transmission routes, and enhanced precautions for infectious patients. Correct protocol selection prevents occupational exposure incidents.

Lesson 2 • Vehicle Cleaning and Disinfection

Teaches between-trip cleaning, terminal disinfection, and product selection for patient compartments. Consistent decontamination prevents vehicle-to-patient pathogen transfer.

Lesson 3 • Biohazard Waste Management

Covers segregation, containment, and disposal of clinical waste generated during transport. Proper waste handling meets regulatory requirements and protects public health.

Lesson 1 • Assisting Ambulatory Patients

Addresses gait assistance, stair navigation, and fall prevention for walking patients. Techniques adapt to varying mobility levels encountered in daily transport.

Lesson 2 • Bariatric and Special Needs Transport

Introduces equipment and technique modifications for bariatric and complex-needs patients. Specialised handling ensures dignity and safety for all patient categories.

Lesson 3 • Stretcher and Gurney Techniques

Teaches loading, height adjustment, and locking procedures for transport stretchers. Mastery reduces fall risk and ensures smooth patient transfers.

Lesson 4 • Body Mechanics and Injury Prevention

Establishes correct posture, lifting mechanics, and ergonomic principles for transport staff. Proper body mechanics are the prerequisite for all patient handling tasks.

Lesson 1 • Recognising Medical Emergencies

Covers signs of cardiac events, stroke, diabetic crises, and respiratory distress. Early recognition during transport is critical to patient survival outcomes.

Lesson 2 • Vital Signs Awareness

Introduces pulse, respiration, and skin colour as observable indicators of patient status. Recognising abnormal signs prompts timely escalation decisions.

Lesson 3 • Escalation and Emergency Activation

Defines decision criteria for stopping transport, calling emergency services, and initiating CPR. Clear escalation protocols prevent delays in life-threatening situations.

Lesson 1 • Airway Management Basics

Covers head-tilt chin-lift, recovery position, and choking response techniques. Maintaining a patent airway is the first priority in any unconscious patient scenario.

Lesson 2 • Managing Falls and Musculoskeletal Injuries

Addresses patient falls during transport, suspected fractures, and spinal precautions. Correct management prevents secondary injury until EMS arrives.

Lesson 3 • Oxygen Administration Fundamentals

Introduces supplemental oxygen delivery devices and flow rate selection for transport staff. Oxygen use bridges the gap between patient deterioration and EMS handoff.

Lesson 4 • CPR and AED Operation

Trains adult, paediatric, and infant CPR technique and automated defibrillator use. These skills are the most critical life-saving interventions available to transport staff.

Lesson 1 • Billing and Authorisation Basics

Introduces transport authorisation, insurance verification, and billing documentation requirements. Understanding billing basics prevents claim denials and revenue loss.

Lesson 2 • Dispatch Systems and Protocols

Introduces computer-aided dispatch platforms, radio codes, and assignment acceptance procedures. Proficiency with dispatch tools is essential for efficient daily operations.

Lesson 3 • End-of-Shift Procedures

Covers vehicle restocking, log submission, and handoff to the next shift crew. Thorough end-of-shift routines ensure continuity of safe, compliant operations.

Lesson 4 • Trip Documentation and Reporting

Covers patient transport records, mileage logs, and incident reports required for compliance. Accurate documentation protects the organisation and supports billing processes.