
Atlassian Jira Training
Master Atlassian Jira from the ground up and take full control of your team's project management. This training covers everything from Agile fundamentals and issue tracking to advanced workflow automation and portfolio reporting. Whether you are a new user or aiming for admin-level skills, you will finish ready to configure and run Jira with confidence.
What you will learn:
You'll start with Agile concepts and Jira's core interface, then move into creating and managing projects, issues, boards, and sprints. You will learn to write JQL queries, build custom dashboards, and generate reports that communicate real project health to stakeholders. The course covers workflow design, automation rules, and administrator-level configuration including custom fields, permission schemes, and instance governance. You will also explore Jira Service Management, Marketplace apps, and data migration strategies. By the end, you will have the practical skills to manage a Jira instance at any scale.
How you study in practice Atlassian Jira Training
How you practise Atlassian Jira Training
For companies looking to train their teams
With Elevify for businesses, the course includes exercises and examples tailored to your company and its specific needs.
Course content
8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsIntroduction to Jira and Agile Concepts
Introduction to Jira and Agile Concepts
Lesson 1 • Navigating the Jira Interface
Teaches the global navigation bar, sidebar menus, and personal settings. Reduces friction so learners can explore features confidently from day one.
Lesson 2 • Understanding Jira Terminology
Defines projects, issues, boards, and workflows as Jira-specific terms. Shared vocabulary prevents confusion throughout the entire course.
Lesson 3 • Agile Fundamentals for Jira Users
Introduces Scrum and Kanban frameworks as practised inside Jira. Connects agile values to concrete Jira features learners will configure later.
Lesson 4 • What Jira Is and Why It Matters
Covers Jira's history, product editions, and primary use cases. Establishes context for all subsequent tool-specific learning.
Chapter 2HideHide detailsSee detailsCreating and Managing Jira Projects
Creating and Managing Jira Projects
Lesson 1 • Managing Project Members and Roles
Explains how to add members, assign roles, and control permissions within a project. Learners can build a properly permissioned team structure.
Lesson 2 • Archiving and Deleting Projects
Teaches safe project closure, archiving, and deletion procedures. Prevents accidental data loss and maintains a clean project portfolio.
Lesson 3 • Creating a New Jira Project
Walks through project creation wizards for Scrum, Kanban, and business templates. Directly applies agile framework knowledge from Chapter 1.
Lesson 4 • Configuring Project Settings
Covers project details, access levels, and notification schemes. Proper configuration ensures team members receive the right information and permissions.
Chapter 3HideHide detailsSee detailsWorking with Issues in Jira
Working with Issues in Jira
Lesson 1 • Editing and Updating Issues
Teaches inline editing, bulk editing, and field-level updates on existing issues. Keeps issue data accurate as work evolves throughout a sprint.
Lesson 2 • Linking and Cloning Issues
Explains issue link types, dependency mapping, and cloning for repeated work. Enables teams to visualise relationships between related work items.
Lesson 3 • Organising Issues with Labels and Components
Introduces labels, components, and fix versions as organisational metadata. Structured tagging improves filtering and reporting accuracy later in the course.
Lesson 4 • Creating Issues and Issue Types
Covers how to create stories, bugs, tasks, epics, and subtasks with correct fields. Builds on project setup from Chapter 2 to populate real work items.
Lesson 5 • Logging Work and Tracking Time
Covers work log entries, time estimates, and remaining time tracking on issues. Accurate time data feeds into reports covered in later chapters.
Chapter 4HideHide detailsSee detailsMastering Jira Boards and Backlogs
Mastering Jira Boards and Backlogs
Lesson 1 • Understanding Scrum and Kanban Boards
Compares Scrum board columns with Kanban swimlanes and WIP limits. Reinforces framework knowledge from Chapter 1 with hands-on board interaction.
Lesson 2 • Completing and Reviewing Sprints
Walks through sprint completion, handling incomplete issues, and reviewing velocity. Prepares learners to use sprint data in the reporting chapter.
Lesson 3 • Managing Work During a Sprint
Explains moving cards across columns, adding mid-sprint issues, and flagging blockers. Keeps the board accurate and the team aligned during active sprints.
Lesson 4 • Grooming and Prioritising the Backlog
Teaches backlog ordering, epic panel usage, and version assignment for planning. A well-groomed backlog is the prerequisite for effective sprint planning.
Lesson 5 • Planning and Starting Sprints
Covers sprint creation, goal setting, capacity planning, and sprint launch. Learners practise the full sprint planning ceremony inside Jira.
Chapter 5HideHide detailsSee detailsSearching and Filtering with JQL
Searching and Filtering with JQL
Lesson 1 • Advanced JQL Functions and Clauses
Covers functions like currentUser(), startOfWeek(), and issueHistory(). Enables dynamic queries that update automatically without manual editing.
Lesson 2 • Introduction to JQL Syntax
Teaches JQL structure: fields, operators, values, and keywords. Learners write their first queries using the most common field-operator combinations.
Lesson 3 • Troubleshooting and Optimising Queries
Addresses common JQL errors, slow queries, and syntax debugging techniques. Learners leave able to self-diagnose and fix broken queries independently.
Lesson 4 • Saving and Sharing Filters
Explains how to save, name, share, and subscribe to JQL filters. Shared filters become the foundation for dashboards built in the next chapter.
Lesson 5 • Basic Search and Quick Filters
Introduces the basic search mode, text search, and board quick filters. Provides an accessible entry point before introducing JQL syntax.
Chapter 6HideHide detailsSee detailsDashboards and Reporting in Jira
Dashboards and Reporting in Jira
Lesson 1 • Exporting and Sharing Report Data
Teaches CSV export, printable views, and embedding reports in external tools. Ensures stakeholders without Jira access can consume project data.
Lesson 2 • Scrum Reports: Velocity and Burndown
Explains how to read and act on velocity charts and sprint burndown reports. Connects sprint data from Chapter 4 to measurable team performance trends.
Lesson 3 • Key Gadgets for Project Visibility
Teaches the Issue Statistics, Filter Results, and Two-Dimensional Filter gadgets. Each gadget is configured using saved JQL filters from Chapter 5.
Lesson 4 • Creating and Configuring Dashboards
Covers dashboard creation, layout selection, and gadget placement. Dashboards aggregate data from filters and projects built in earlier chapters.
Lesson 5 • Kanban Reports and Cumulative Flow
Covers the cumulative flow diagram, control chart, and cycle time metrics. Learners identify bottlenecks and flow inefficiencies from visual data.
Chapter 7HideHide detailsSee detailsConfiguring Workflows and Automation
Configuring Workflows and Automation
Lesson 1 • Creating and Editing Custom Workflows
Walks through the workflow editor to add statuses, transitions, and rules. Learners design a workflow tailored to a real team process.
Lesson 2 • Testing and Managing Automation Rules
Explains how to audit, test, enable, disable, and clone automation rules. Reliable automation requires systematic testing before production deployment.
Lesson 3 • Workflow Schemes and Project Assignment
Covers workflow schemes that map issue types to specific workflows. Proper scheme assignment ensures each issue type follows the correct process.
Lesson 4 • Understanding Jira Workflows
Explains statuses, transitions, and conditions that define how issues move. Builds on the workflow terminology introduced in Chapter 1.
Lesson 5 • Building Automation Rules
Teaches the automation rule builder: triggers, conditions, and actions. Learners automate repetitive tasks like assignment, transitions, and notifications.
Chapter 8HideHide detailsSee detailsAdvanced Administration and Best Practices
Advanced Administration and Best Practices
Lesson 1 • Governance and Change Management
Introduces change control processes, configuration documentation, and rollback planning. Governance prevents uncontrolled changes from degrading instance quality.
Lesson 2 • Issue Type Schemes and Hierarchies
Explains issue type schemes, hierarchy levels, and their assignment to projects. Consistent issue hierarchies improve reporting accuracy across the portfolio.
Lesson 3 • Data Integrity and Instance Hygiene
Covers auditing unused fields, archiving stale projects, and enforcing naming conventions. Clean instance data reduces noise in reports and searches.
Lesson 4 • Global Administration Settings
Covers system settings, user management, and global permission schemes. Establishes the administrative foundation that governs all projects in the instance.
Lesson 5 • Custom Fields and Screen Schemes
Teaches creating custom fields, configuring screens, and applying screen schemes. Custom fields extend Jira's data model to match unique team requirements.

Your valid completion certificate
This course is for you:
Project coordinator: wants to replace spreadsheets with structured team workflows.
Software developer: needs to navigate and contribute to Jira-managed sprints confidently.
IT support specialist: ready to configure a help desk using Jira Service Management.
Business analyst: looking to track requirements and report progress across multiple teams.
Scrum Master: aiming to run ceremonies and measure team velocity directly inside Jira.
Career changer: transitioning into tech roles where Jira proficiency is a hiring requirement.
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