Agile coach training

Lesson 1 • Agile Mindset vs. Agile Process

Differentiates adopting rituals from internalising mindset. Coaches learn to diagnose surface-level vs. genuine Agile adoption.

Lesson 2 • Core Agile Frameworks Overview

Surveys Scrum, Kanban, XP, and SAFe at a conceptual level. Provides coaches a map of the landscape before deep dives.

Lesson 3 • Origins and Purpose of Agile

Traces Agile from its historical roots to the Manifesto. Grounds coaches in the 'why' before introducing frameworks.

Lesson 1 • Agile Coach Competency Framework

Maps the eight core competencies coaches must develop. Provides a self-assessment baseline for personal development planning.

Lesson 2 • Coaching Stances and When to Use Them

Distinguishes teaching, mentoring, facilitating, and coaching stances. Coaches practise selecting the right stance for each situation.

Lesson 3 • Building a Coaching Presence

Develops the non-verbal, vocal, and relational qualities that establish trust. Coaches practise presence techniques in observed exercises.

Lesson 1 • Powerful Questioning Techniques

Teaches open, scaling, and reflective question types that unlock insight. Connects questioning skill to the coaching stance introduced earlier.

Lesson 2 • Coaching Conversation Frameworks

Applies GROW, OSCAR, and Co-Active models to structure full conversations. Coaches run end-to-end sessions using each framework.

Lesson 3 • Difficult Conversations and Conflict

Equips coaches to navigate resistance, defensiveness, and interpersonal conflict. Builds on listening and feedback skills to handle high-stakes dialogue.

Lesson 4 • Active Listening and Observation

Develops multi-level listening and behavioural observation skills. Coaches learn to notice what is said, unsaid, and felt.

Lesson 1 • Retrospective Mastery

Deep-dives into retrospective design, psychological safety, and action follow-through. Coaches build a library of formats for different team maturity levels.

Lesson 2 • Virtual and Hybrid Facilitation

Adapts facilitation techniques for distributed and hybrid team contexts. Coaches select digital tools and engagement strategies for remote sessions.

Lesson 3 • Facilitation Principles and Design

Covers neutrality, inclusion, and outcome focus as facilitation pillars. Coaches design sessions with explicit purpose, process, and product.

Lesson 4 • Facilitating Sprint Ceremonies

Applies facilitation skills to Sprint Planning, Review, and Retrospective. Coaches practise keeping ceremonies time-boxed and outcome-driven.

Lesson 1 • Team Development Models

Introduces Tuckman, Lencioni, and Drexler-Sibbet models for team growth. Coaches map current team state and plan stage-appropriate support.

Lesson 2 • Building Psychological Safety

Operationalises Amy Edmondson's research into daily coaching actions. Coaches create conditions where teams experiment and speak up freely.

Lesson 3 • Sustaining High Performance

Addresses plateau prevention, continuous improvement habits, and team resilience. Coaches design long-term growth plans for mature teams.

Lesson 4 • Coaching Self-Organising Teams

Teaches coaches to foster autonomy without abandoning accountability. Connects self-organisation to Agile values established in Chapter 1.

Lesson 1 • Stakeholder Engagement Strategies

Teaches coaches to map, prioritise, and engage stakeholders at all levels. Connects stakeholder alignment to sustainable Agile adoption.

Lesson 2 • Measuring Organisational Agility

Introduces maturity models, OKRs, and flow metrics for org-level assessment. Coaches select and present metrics that drive executive decisions.

Lesson 3 • Culture Change and Agile Adoption

Applies Kotter, ADKAR, and Prosci models to Agile transformation. Coaches design change strategies that address resistance and build momentum.

Lesson 4 • Coaching Agile Leaders

Adapts coaching conversations for executives and middle managers. Coaches navigate power dynamics and organisational authority respectfully.

Lesson 1 • Cross-Team Coordination Patterns

Teaches Scrum of Scrums, Communities of Practice, and integration patterns. Coaches design coordination mechanisms that reduce inter-team friction.

Lesson 2 • Portfolio and Value Stream Coaching

Introduces Lean Portfolio Management and value stream mapping at scale. Coaches align portfolio decisions to strategic business outcomes.

Lesson 3 • Sustaining Agility at Scale

Addresses bureaucracy creep, scaling anti-patterns, and continuous improvement at enterprise level. Coaches build long-term scaling health checks.

Lesson 4 • Scaling Frameworks Deep Dive

Compares SAFe, LeSS, Nexus, and Scrum@Scale in depth. Coaches select and adapt frameworks based on organisational context.

Lesson 1 • Designing Coaching Engagements

Teaches coaches to scope, contract, and close multi-month engagements. Coaches produce a full engagement proposal for a simulated client.

Lesson 2 • Reflective Practice and Self-Mastery

Applies Schön's reflective practitioner model to ongoing coach development. Coaches build journaling, supervision, and peer-coaching habits.

Lesson 3 • Building a Coaching Practice

Guides coaches in positioning, branding, and growing an internal or external practice. Synthesises all competencies into a professional identity statement.

Lesson 4 • Coaching Supervision and Mentoring

Introduces formal supervision structures for coach quality assurance. Coaches experience both supervisor and supervisee roles in practice.