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Adobe Campaign Course
From 4 to 360h of flexible workload

Adobe Campaign Course

Master Adobe Campaign from the ground up and become the marketing technologist your team relies on. This course covers everything from multichannel campaign execution to advanced workflow automation and data-driven personalisation. Whether you are managing email, SMS, or push campaigns, you will gain the hands-on skills to run them with precision and confidence.

What you will learn:

You will start with Adobe Campaign's core architecture and interface, then move into building and managing email deliveries, automated workflows, and multichannel campaigns. You will learn how to segment audiences with precision, personalise content using dynamic fields and JavaScript templates, and apply fatigue rules to protect the customer experience. The course covers reporting and analytics so you can measure what is working and make data-backed decisions. You will also get into platform administration, API integrations, data privacy compliance, and SQL querying for marketers. By the end, you will have the technical depth to operate Adobe Campaign confidently in a real production environment.

How you study in practice Adobe Campaign Course

How you practise Adobe Campaign Course

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Course content

8 Chapters40 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Adobe Campaign Platform Fundamentals

  • Lesson 1 • Navigating the Client Console

    Walks through the console UI, menus, and workspace customisation. Learners gain hands-on familiarity with the primary working environment.

  • Lesson 2 • User Roles and Permissions

    Covers operator groups, named rights, and folder-level security. Learners understand governance before creating any production assets.

  • Lesson 3 • Marketing Automation Overview

    Defines marketing automation and positions Adobe Campaign within the broader martech ecosystem. Grounds learners in platform purpose before touching any interface.

  • Lesson 4 • Platform Architecture and Components

    Explains server-side and client-side architecture, data flow, and module relationships. Learners understand how components interact before configuring anything.

  • Lesson 5 • Core Data Model Concepts

    Introduces recipients, schemas, and built-in tables central to Campaign operations. Establishes data vocabulary used throughout all subsequent chapters.

Chapter 2See details

Data Management and Audience Building

  • Lesson 1 • Data Enrichment Techniques

    Covers enrichment activity, joins, and computed fields to augment audience data. Prepares learners to personalise content using enriched attributes.

  • Lesson 2 • Lists and Static Audiences

    Explains list creation, manual population, and update workflows. Provides a complement to dynamic query-based targeting.

  • Lesson 3 • Importing and Managing Recipient Data

    Covers file import workflows, field mapping, and deduplication strategies. Directly enables accurate audience construction in later sections.

  • Lesson 4 • Queries and Filtering Logic

    Teaches the query editor, filter conditions, and expression builder for precise targeting. Learners construct reusable filters applicable across campaigns.

  • Lesson 5 • Segmentation and Splits

    Demonstrates split activities, percentage-based and criteria-based segmentation. Learners design multi-segment audiences for personalised messaging.

Chapter 3See details

Email Channel Design and Delivery

  • Lesson 1 • Email Deliverability Fundamentals

    Covers authentication protocols, bounce management, and reputation monitoring. Learners apply deliverability best practices to maximise inbox placement.

  • Lesson 2 • Email Delivery Creation Basics

    Steps through creating a standalone email delivery, selecting templates, and defining properties. Establishes the delivery creation workflow used in all email campaigns.

  • Lesson 3 • Sending and Scheduling Deliveries

    Explains send-time configuration, contact pressure rules, and delivery validation steps. Ensures learners follow best practices before any send.

  • Lesson 4 • Content Editing with Email Designer

    Covers the drag-and-drop Email Designer, HTML editing, and responsive layout tools. Learners produce visually consistent emails without external tools.

  • Lesson 5 • Personalisation and Dynamic Content

    Teaches personalisation fields, conditional content blocks, and JavaScript expressions. Learners tailor email content to individual recipient attributes.

Chapter 4See details

Workflow Automation and Orchestration

  • Lesson 1 • Action and Channel Activities

    Demonstrates delivery, approval, and external signal activities within workflows. Connects audience logic to actual message sending.

  • Lesson 2 • Workflow Engine Fundamentals

    Introduces workflow types, the canvas interface, and execution lifecycle. Provides the conceptual base for all workflow-building activities.

  • Lesson 3 • Scheduling and Recurrence

    Explains scheduler activity, recurrent deliveries, and continuous workflow patterns. Learners automate repeating campaigns without manual intervention.

  • Lesson 4 • Workflow Monitoring and Debugging

    Covers log inspection, error handling activities, and workflow supervision tools. Learners diagnose and resolve workflow failures in production.

  • Lesson 5 • Targeting and Flow Control Activities

    Covers query, union, intersection, exclusion, and fork activities for audience logic. Learners assemble complex targeting sequences within workflows.

Chapter 5See details

Multichannel Campaign Management

  • Lesson 1 • Push Notification Campaigns

    Explains mobile app integration, push delivery creation, and rich notification options. Learners extend campaign reach to mobile app audiences.

  • Lesson 2 • SMS Channel Configuration and Delivery

    Covers SMPP connector setup, SMS content rules, and character encoding. Learners configure and send compliant SMS campaigns.

  • Lesson 3 • Direct Mail Channel Execution

    Covers extraction file configuration, routing, and postal provider integration. Learners produce compliant extraction files for offline channel partners.

  • Lesson 4 • Cross-Channel Pressure and Fatigue Rules

    Teaches typology rules for frequency capping and channel arbitration across campaigns. Learners protect audience experience while maximising engagement.

  • Lesson 5 • Campaign and Programme Structure

    Explains the campaign, programme, and plan hierarchy for organising marketing activities. Learners structure their work for governance and reporting clarity.

Chapter 6See details

Reporting, Analytics, and KPI Tracking

  • Lesson 1 • Campaign and Global Reports

    Covers aggregated campaign-level and cross-campaign global reports. Learners assess programme performance beyond individual deliveries.

  • Lesson 2 • Built-In Delivery Reports

    Explores standard delivery summary, tracking, and non-deliverable reports. Learners interpret core metrics without custom configuration.

  • Lesson 3 • A/B Testing and Optimisation

    Covers A/B test delivery setup, winner selection criteria, and result interpretation. Learners apply data-driven iteration to improve campaign performance.

  • Lesson 4 • Tracking and URL Management

    Explains tracked URL setup, tracking logs, and click-stream data interpretation. Learners connect engagement data back to campaign content decisions.

  • Lesson 5 • Custom Report Creation

    Teaches the report editor, cube-based analysis, and custom indicator creation. Learners build tailored reports matching stakeholder requirements.

Chapter 7See details

Advanced Personalisation and Dynamic Content

  • Lesson 1 • JavaScript Templating in Campaign

    Covers Campaign's JavaScript templating engine, syntax, and execution context. Learners write dynamic content logic beyond simple field substitution.

  • Lesson 2 • Multilingual Campaign Execution

    Explains multilingual delivery templates and language variant management. Learners execute single campaigns that serve multiple language audiences efficiently.

  • Lesson 3 • Predictive Personalisation Features

    Covers send-time optimisation and predictive engagement scoring available in Campaign. Learners apply AI-assisted features to improve open and click rates.

  • Lesson 4 • Offer Management with Interaction

    Introduces the Interaction module for real-time and batch offer selection. Learners configure eligibility rules and present best-fit offers in emails.

  • Lesson 5 • Content Blocks and Reusable Snippets

    Explains built-in and custom content blocks for consistent, reusable personalisation. Reduces duplication and enforces brand standards across deliveries.

Chapter 8See details

Administration, Integration, and Scalability

  • Lesson 1 • Federated Data Access (FDA)

    Covers FDA schema mapping, remote table access, and query performance considerations. Learners query external databases without data replication.

  • Lesson 2 • Performance Tuning and Database Maintenance

    Covers database cleanup workflows, index optimisation, and workflow performance analysis. Learners keep the platform responsive under high-volume loads.

  • Lesson 3 • External Account and Connector Setup

    Explains SFTP, database, CRM, and API external account configuration. Learners connect Campaign to enterprise data sources and downstream systems.

  • Lesson 4 • API Integration and Transactional Messaging

    Teaches REST API endpoints, event configuration, and transactional message publishing. Learners trigger real-time messages from external applications.

  • Lesson 5 • Instance Configuration and Deployment

    Covers server configuration files, deployment wizard settings, and environment management. Learners understand production vs. staging instance differences.

Certification
Certification

Your valid completion certificate

This course is for you:

  • Email Marketing Specialist: ready to move beyond basic ESPs into enterprise automation.

  • CRM Analyst: wants hands-on control over audience segmentation and campaign data.

  • Digital Marketing Manager: needs to own multichannel campaign execution end-to-end.

  • Marketing Operations Consultant: building Adobe Campaign expertise for client engagements.

  • Career Changer from IT: leveraging technical background to break into marketing technology.

  • Junior Campaign Technologist: has platform access but lacks structured training to advance.

What our students say

Feedback from those who have already studied with us:

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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