
Adobe Campaign Course
Master Adobe Campaign from the ground up and become the marketing technologist your team relies on. This course covers everything from multichannel campaign execution to advanced workflow automation and data-driven personalisation. Whether you are managing email, SMS, or push campaigns, you will gain the hands-on skills to run them with precision and confidence.
What you will learn:
You will start with Adobe Campaign's core architecture and interface, then move into building and managing email deliveries, automated workflows, and multichannel campaigns. You will learn how to segment audiences with precision, personalise content using dynamic fields and JavaScript templates, and apply fatigue rules to protect the customer experience. The course covers reporting and analytics so you can measure what is working and make data-backed decisions. You will also get into platform administration, API integrations, data privacy compliance, and SQL querying for marketers. By the end, you will have the technical depth to operate Adobe Campaign confidently in a real production environment.
How you study in practice Adobe Campaign Course
How you practise Adobe Campaign Course
For companies looking to train their teams
With Elevify for businesses, the course includes exercises and examples tailored to your company and its specific needs.
Course content
8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsAdobe Campaign Platform Fundamentals
Adobe Campaign Platform Fundamentals
Lesson 1 • Navigating the Client Console
Walks through the console UI, menus, and workspace customisation. Learners gain hands-on familiarity with the primary working environment.
Lesson 2 • User Roles and Permissions
Covers operator groups, named rights, and folder-level security. Learners understand governance before creating any production assets.
Lesson 3 • Marketing Automation Overview
Defines marketing automation and positions Adobe Campaign within the broader martech ecosystem. Grounds learners in platform purpose before touching any interface.
Lesson 4 • Platform Architecture and Components
Explains server-side and client-side architecture, data flow, and module relationships. Learners understand how components interact before configuring anything.
Lesson 5 • Core Data Model Concepts
Introduces recipients, schemas, and built-in tables central to Campaign operations. Establishes data vocabulary used throughout all subsequent chapters.
Chapter 2HideHide detailsSee detailsData Management and Audience Building
Data Management and Audience Building
Lesson 1 • Data Enrichment Techniques
Covers enrichment activity, joins, and computed fields to augment audience data. Prepares learners to personalise content using enriched attributes.
Lesson 2 • Lists and Static Audiences
Explains list creation, manual population, and update workflows. Provides a complement to dynamic query-based targeting.
Lesson 3 • Importing and Managing Recipient Data
Covers file import workflows, field mapping, and deduplication strategies. Directly enables accurate audience construction in later sections.
Lesson 4 • Queries and Filtering Logic
Teaches the query editor, filter conditions, and expression builder for precise targeting. Learners construct reusable filters applicable across campaigns.
Lesson 5 • Segmentation and Splits
Demonstrates split activities, percentage-based and criteria-based segmentation. Learners design multi-segment audiences for personalised messaging.
Chapter 3HideHide detailsSee detailsEmail Channel Design and Delivery
Email Channel Design and Delivery
Lesson 1 • Email Deliverability Fundamentals
Covers authentication protocols, bounce management, and reputation monitoring. Learners apply deliverability best practices to maximise inbox placement.
Lesson 2 • Email Delivery Creation Basics
Steps through creating a standalone email delivery, selecting templates, and defining properties. Establishes the delivery creation workflow used in all email campaigns.
Lesson 3 • Sending and Scheduling Deliveries
Explains send-time configuration, contact pressure rules, and delivery validation steps. Ensures learners follow best practices before any send.
Lesson 4 • Content Editing with Email Designer
Covers the drag-and-drop Email Designer, HTML editing, and responsive layout tools. Learners produce visually consistent emails without external tools.
Lesson 5 • Personalisation and Dynamic Content
Teaches personalisation fields, conditional content blocks, and JavaScript expressions. Learners tailor email content to individual recipient attributes.
Chapter 4HideHide detailsSee detailsWorkflow Automation and Orchestration
Workflow Automation and Orchestration
Lesson 1 • Action and Channel Activities
Demonstrates delivery, approval, and external signal activities within workflows. Connects audience logic to actual message sending.
Lesson 2 • Workflow Engine Fundamentals
Introduces workflow types, the canvas interface, and execution lifecycle. Provides the conceptual base for all workflow-building activities.
Lesson 3 • Scheduling and Recurrence
Explains scheduler activity, recurrent deliveries, and continuous workflow patterns. Learners automate repeating campaigns without manual intervention.
Lesson 4 • Workflow Monitoring and Debugging
Covers log inspection, error handling activities, and workflow supervision tools. Learners diagnose and resolve workflow failures in production.
Lesson 5 • Targeting and Flow Control Activities
Covers query, union, intersection, exclusion, and fork activities for audience logic. Learners assemble complex targeting sequences within workflows.
Chapter 5HideHide detailsSee detailsMultichannel Campaign Management
Multichannel Campaign Management
Lesson 1 • Push Notification Campaigns
Explains mobile app integration, push delivery creation, and rich notification options. Learners extend campaign reach to mobile app audiences.
Lesson 2 • SMS Channel Configuration and Delivery
Covers SMPP connector setup, SMS content rules, and character encoding. Learners configure and send compliant SMS campaigns.
Lesson 3 • Direct Mail Channel Execution
Covers extraction file configuration, routing, and postal provider integration. Learners produce compliant extraction files for offline channel partners.
Lesson 4 • Cross-Channel Pressure and Fatigue Rules
Teaches typology rules for frequency capping and channel arbitration across campaigns. Learners protect audience experience while maximising engagement.
Lesson 5 • Campaign and Programme Structure
Explains the campaign, programme, and plan hierarchy for organising marketing activities. Learners structure their work for governance and reporting clarity.
Chapter 6HideHide detailsSee detailsReporting, Analytics, and KPI Tracking
Reporting, Analytics, and KPI Tracking
Lesson 1 • Campaign and Global Reports
Covers aggregated campaign-level and cross-campaign global reports. Learners assess programme performance beyond individual deliveries.
Lesson 2 • Built-In Delivery Reports
Explores standard delivery summary, tracking, and non-deliverable reports. Learners interpret core metrics without custom configuration.
Lesson 3 • A/B Testing and Optimisation
Covers A/B test delivery setup, winner selection criteria, and result interpretation. Learners apply data-driven iteration to improve campaign performance.
Lesson 4 • Tracking and URL Management
Explains tracked URL setup, tracking logs, and click-stream data interpretation. Learners connect engagement data back to campaign content decisions.
Lesson 5 • Custom Report Creation
Teaches the report editor, cube-based analysis, and custom indicator creation. Learners build tailored reports matching stakeholder requirements.
Chapter 7HideHide detailsSee detailsAdvanced Personalisation and Dynamic Content
Advanced Personalisation and Dynamic Content
Lesson 1 • JavaScript Templating in Campaign
Covers Campaign's JavaScript templating engine, syntax, and execution context. Learners write dynamic content logic beyond simple field substitution.
Lesson 2 • Multilingual Campaign Execution
Explains multilingual delivery templates and language variant management. Learners execute single campaigns that serve multiple language audiences efficiently.
Lesson 3 • Predictive Personalisation Features
Covers send-time optimisation and predictive engagement scoring available in Campaign. Learners apply AI-assisted features to improve open and click rates.
Lesson 4 • Offer Management with Interaction
Introduces the Interaction module for real-time and batch offer selection. Learners configure eligibility rules and present best-fit offers in emails.
Lesson 5 • Content Blocks and Reusable Snippets
Explains built-in and custom content blocks for consistent, reusable personalisation. Reduces duplication and enforces brand standards across deliveries.
Chapter 8HideHide detailsSee detailsAdministration, Integration, and Scalability
Administration, Integration, and Scalability
Lesson 1 • Federated Data Access (FDA)
Covers FDA schema mapping, remote table access, and query performance considerations. Learners query external databases without data replication.
Lesson 2 • Performance Tuning and Database Maintenance
Covers database cleanup workflows, index optimisation, and workflow performance analysis. Learners keep the platform responsive under high-volume loads.
Lesson 3 • External Account and Connector Setup
Explains SFTP, database, CRM, and API external account configuration. Learners connect Campaign to enterprise data sources and downstream systems.
Lesson 4 • API Integration and Transactional Messaging
Teaches REST API endpoints, event configuration, and transactional message publishing. Learners trigger real-time messages from external applications.
Lesson 5 • Instance Configuration and Deployment
Covers server configuration files, deployment wizard settings, and environment management. Learners understand production vs. staging instance differences.

Your valid completion certificate
This course is for you:
Email Marketing Specialist: ready to move beyond basic ESPs into enterprise automation.
CRM Analyst: wants hands-on control over audience segmentation and campaign data.
Digital Marketing Manager: needs to own multichannel campaign execution end-to-end.
Marketing Operations Consultant: building Adobe Campaign expertise for client engagements.
Career Changer from IT: leveraging technical background to break into marketing technology.
Junior Campaign Technologist: has platform access but lacks structured training to advance.
What our students say
Feedback from those who have already studied with us:
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

I like the content and the way videos are presented and transcribed, which speeds up the process!

The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

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