IT Technician Course
This course provides essential skills for IT technicians to troubleshoot Windows systems, secure small offices, manage help desk operations, repair networks and printers, and deliver remote support efficiently.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Technician Course equips you with hands-on skills to diagnose and repair Windows desktops, secure small office setups, and handle help desk tickets effectively. You will learn straightforward processes for troubleshooting, preventive upkeep, backups, and record-keeping, while enhancing your management of networks, file sharing, printers, and remote assistance to provide quick, dependable support and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: sort out sluggish PCs, system crashes, and faults using reliable tools.
- Small office security: strengthen devices, apply system updates, and stop common threats.
- Help desk workflows: set up tickets, service agreements, and escalation routes that operate swiftly.
- Network and printer repair: fix IP conflicts, file sharing, Wi-Fi, and printing glitches promptly.
- Remote support mastery: offer secure RDP and PowerShell assistance in no time.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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