AI Automation Course
This course equips you with practical skills to automate customer support using AI and RPA, from process analysis to secure deployment and monitoring.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The AI Automation Course teaches you how to map manual email-to-ticket workflows, identify bottlenecks, and choose what to automate for the biggest impact. You will design strong AI and RPA flows, define data models, and create human-in-the-loop reviews. Learn to pick tools, handle security, monitor performance, and track KPIs so your automated customer support pipeline remains accurate, compliant, and simple to maintain.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM flows with clear human handoffs.
- Build robust prompts: craft, validate, and monitor LLM agents for ticket automation.
- Integrate tools fast: connect LLMs, RPA, and CRMs with secure APIs and logging.
- Operationalize safely: track KPIs, manage risks, and govern AI automations.
- Analyze processes: quantify pain points and define high-ROI automation scope.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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