Administrative Organization Course
Gain mastery in administrative organisation to optimise workflows, clarify roles, establish SLAs, and monitor KPIs effectively. Acquire practical strategies to eliminate delays, minimise errors, and harmonise Sales, Operations, and Finance teams for enhanced management and operational excellence in your organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Administrative Organisation Course equips you with hands-on tools to evaluate existing processes, implement RACI matrices for role clarity, and craft streamlined workflows with seamless team handoffs. You will master setting SLAs, handling queues, standardising templates, enforcing data governance, creating basic dashboards, monitoring essential performance indicators, and employing continuous improvement techniques to drastically cut delays, errors, and rework in everyday administrative tasks.
Elevify advantages
Develop skills
- Workflow design: create smooth, efficient processes across teams quickly.
- RACI and roles: establish clear ownership, escalation routes, and concise role definitions.
- SLA setup: define response times, queues, and escalation protocols to minimise delays.
- KPI tracking: monitor vital admin metrics using straightforward dashboards and reports.
- Data governance: standardise templates, access controls, and document management.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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