Basic ADR Course

What will I learn?
In this course, you will build a thorough understanding of the full ADR spectrum, including negotiation, mediation, and arbitration, and learn how each process works in practice. You will develop essential communication skills such as active listening, strategic questioning, and reframing to guide parties towards resolution. The curriculum covers mediation structure, caucus strategy, impasse-breaking techniques, and arbitration procedure in concrete detail. You will also examine how power dynamics, cultural differences, and emotional factors affect dispute outcomes. Specialised modules address ADR in commercial, workplace, family, and online contexts. By the end, you will have the tools to advise parties on process selection, conduct structured sessions, and draft enforceable agreements.
Elevify advantages
Develop skills
- Negotiation Strategy: Apply interest-based frameworks to reach durable, mutually beneficial agreements.
- Mediation Process Management: Guide parties through every procedural stage from intake to signed agreement.
- Impasse Resolution: Diagnose deadlock causes and deploy targeted interventions to restore productive dialogue.
- Cross-Cultural ADR Adaptation: Design equitable dispute resolution processes that account for power and cultural differences.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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