Coaching Employees Through Difficult Situations Course
This course equips HR professionals and managers with essential skills to coach employees through challenging situations, including conflict resolution, performance improvement, and ethical documentation, using practical models and templates for effective outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Coaching Employees Through Difficult Situations Course gives you practical tools to handle conflict, resistance, and performance dips with confidence. Learn proven coaching and feedback models, structure one-on-one and joint conversations, design ethical action plans, document fairly, and use ready-made templates, scripts, and checklists to create measurable, lasting behavior change in just a few focused sessions.
Elevify advantages
Develop skills
- Empathy-based coaching: apply GROW, SBI, and DESC in fast, focused HR talks.
- Difficult talks mastery: structure 1:1 sessions, set goals, and hold firm limits.
- Conflict mediation: lead safe joint meetings that de-escalate and rebuild trust.
- Action planning: design 4–6 week SMART plans, track progress, and sustain change.
- HR-ready documentation: use templates, scripts, and logs for fair, clear records.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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