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AI Automation Course

AI Automation Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches you to analyse manual email-to-ticket processes, spot inefficiencies, and select high-impact areas for automation. You will create strong AI and RPA workflows, set up data structures, and include human oversight steps. Gain skills in choosing tools, ensuring security, tracking performance, and measuring key indicators to keep your customer support automation reliable, secure, and simple to manage.

Elevify advantages

Develop skills

  • Design AI-RPA workflows: map email-to-CRM processes with smooth human interventions.
  • Build effective prompts: develop, test, and oversee LLM agents for ticket handling.
  • Integrate tools quickly: link LLMs, RPA, and CRMs using secure APIs and logs.
  • Operate securely: monitor KPIs, handle risks, and manage AI automations responsibly.
  • Analyse workflows: identify issues and scope automations for maximum returns.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.
André Felipe
André FelipePrompt Engineering Student

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