Concierge Services Course
This course provides essential skills for concierge professionals to handle VIP requests, ensure privacy, and deliver seamless guest experiences through effective coordination and crisis management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Concierge Services Course equips you with practical skills to manage VIP requests confidently. You will learn to find the best restaurants, set up private meals, and organise safe transport along with brief cultural outings. Develop solid practices for keeping things private, communicating discreetly, and maintaining accurate records, while gaining expertise in prioritising tasks, planning for surprises, and using ready scripts to ensure every guest interaction is smooth, efficient, and professional.
Elevify advantages
Develop skills
- VIP dining coordination: secure discreet bookings at top restaurants quickly.
- Guest confidentiality: apply strict privacy, records, and anonymous communication.
- Transport logistics: plan transfers with multiple providers, timings, and payments smoothly.
- Cultural micro-tours: design 1–2 hour premium city experiences for busy travellers.
- Crisis handling scripts: resolve booking issues with calm, guest-focused messaging.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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