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AI Automation Course

AI Automation Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This AI Automation Course teaches you to map manual email-to-ticket workflows, identify bottlenecks, and prioritise automation for optimal results. You will create resilient AI and RPA flows, establish data models, and implement human oversight. Gain expertise in tool selection, security management, performance monitoring, and KPI tracking to ensure your customer support automation remains precise, compliant, and straightforward to maintain.

Elevify advantages

Develop skills

  • Design AI-RPA workflows: map email-to-CRM processes with clear human handoffs.
  • Build robust prompts: craft, validate, and monitor LLM agents for ticket automation.
  • Integrate tools swiftly: connect LLMs, RPA, and CRMs using secure APIs and logging.
  • Operationalise securely: track KPIs, manage risks, and govern AI automations.
  • Analyse processes: quantify pain points and define high-ROI automation scope.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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