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Troubleshooting Course

Troubleshooting Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Troubleshooting Course provides a clear, repeatable process to resolve issues faster and with confidence. Learn structured troubleshooting, LAN and VoIP diagnostics, Windows file sharing and permissions, laptop hardware and performance checks, and Windows 10/11 system tools. Build strong communication, documentation, and escalation skills so every ticket is handled accurately, efficiently, and professionally.

Elevify advantages

Develop skills

  • Structured troubleshooting: apply fast, repeatable diagnostic frameworks.
  • Network and VoIP fixes: resolve LAN, Wi-Fi, DNS, and call quality issues.
  • Windows access repair: diagnose NTFS, shares, and authentication failures.
  • Laptop performance tuning: solve driver, thermal, and storage-related slowdowns.
  • Pro IT documentation: write clear tickets, evidence, and escalation notes.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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