Airport Ground Handling Agent Training
This course equips ground handling agents with essential skills for A320 turnarounds, ramp safety protocols, baggage and cargo management, PRM assistance, fueling coordination, and real-time decision-making. Participants learn to ensure safe, compliant operations that enhance on-time performance, protect passengers, crew, and aircraft, and handle weather, delays, and equipment efficiently in dynamic airport environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Airport Ground Handling Agent Training provides practical tools for safe turnarounds, precise ramp operations, and efficient passenger, baggage, and cargo handling. Master A320 minute-by-minute planning, weather and lightning procedures, fueling coordination, PRM support, and on-time performance strategies to deliver consistently safe, compliant, and punctual operations.
Elevify advantages
Develop skills
- A320 turnaround planning: Build tight, realistic timelines that protect safety.
- Ramp safety mastery: Apply PPE, weather, and incident rules with confidence.
- Baggage and loading control: Execute fast, accurate ULD and bulk hold loading.
- PRM and passenger care: Deliver dignified assistance and clear delay updates.
- Operations communication: Use pro radio, KPI, and delay protocols under pressure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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