CCTV Supervisor Training Course
This course equips participants with essential skills to lead CCTV control rooms in private security settings. Key topics include camera and VMS fundamentals, standard operating procedures for incident management, KPI-based quality control, and effective communication with guards and emergency services to ensure a high-performing surveillance operation that meets compliance standards.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical expertise to confidently supervise CCTV control rooms. Cover camera types, VMS operations, and network essentials. Master SOPs for monitoring, alarm responses, and incident management. Develop strong communication skills with teams and emergency services, produce accurate reports, and implement quality controls, audits, and continuous training to sustain peak performance and regulatory compliance across all shifts.
Elevify advantages
Develop skills
- Mastery of CCTV systems including VMS operation, camera types, storage, and monitor walls.
- Leadership in control rooms by structuring shifts, assigning zones, and managing teams of up to six operators.
- Execution of incident SOPs to detect, assess, escalate, and close events systematically.
- Monitoring of high-risk areas like parking, docks, and exits with analytics and alarms.
- Ensuring compliance and proper evidence handling to protect privacy, data, and chain of custody.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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