Log in
Choose your language

Administrative and Reception Employee Training

Administrative and Reception Employee Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This training equips administrative and reception staff with essential tools to confidently handle visitors, phone calls, and deliveries. Participants learn professional greeting protocols, efficient call routing and de-escalation techniques, visitor check-in procedures, badge issuance and package management, along with streamlined documentation processes. The course enhances opening routines, ensures privacy protection, promotes calm handling of high-pressure situations, and establishes measurable standards for delivering consistent, top-tier front desk service.

Elevify advantages

Develop skills

  • Master front desk setup: efficiently open, organize, and ready the reception area each day.
  • Handle visitor and package intake: accurately log, verify, issue badges, and direct deliveries.
  • Excel in phone etiquette and routing: manage call queues, transfers, and use scripts confidently.
  • Enhance in-person interactions: greet warmly, de-escalate issues, and safeguard visitor privacy.
  • Control stress at reception: remain composed, prioritize effectively, and boost key performance indicators.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course