Ambulance Dispatcher Training
Gain expertise in critical ambulance dispatching under pressure. The course covers EMS call prioritisation, CAD system workflows, hospital routing decisions, resource allocation for multiple units, and safety protocols with ethical considerations. This training empowers you to back paramedic teams effectively, enhancing patient outcomes in every emergency response scenario.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to handle high call volumes, prioritise emergencies, and deploy ALS/BLS units efficiently. You'll master hospital destination protocols, CAD processes, radio communications, and managing multiple incidents. It also includes safety measures, ethical decision-making, documentation, and incident command for confident coordination of complex emergencies.
Elevify advantages
Develop skills
- Rapid triage of high-risk calls using established dispatch protocols.
- Strategic deployment of multiple units, including ALS/BLS staging and sectoring.
- Intelligent hospital selection for trauma, paediatric, and specialised care.
- Proficient use of CAD and radio for timelines, updates, and rerouting.
- Safe and ethical management of limited resources to protect crews and patients.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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